Refund policy

Return Policy

Divine Threads Return Policy

At Divine Threads, your satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Return Eligibility

• Returns must be requested within 14 days (two weeks) of delivery of your order.

• Items must be unused, unworn, unwashed, and in their original condition.

• Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items

The following items are not eligible for return:

• Final sale or clearance items

• Gift cards

• Items showing signs of wear, damage, or alteration not caused by Divine Threads

How to Start a Return

To initiate a return, please email us at team@divinethreads-134.com with:

• Your order number

• The item(s) you wish to return

• The reason for the return

Our team will provide you with return instructions once your request is approved.

Return Shipping

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

• Original shipping fees are non-refundable.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be issued to the original payment method within 5–10 business days.

• Processing times may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 48 hours of delivery at team@divinethreads-134.com, and we will make it right.